Our services

Our services

Below is the full overview of the services we coordinate for family, property, and everyday needs.

Our services

Family support

Local Family Care in North Macedonia

A trusted local coordinator checks in, helps with small needs, and keeps you in the loop without constant travel.

  • Regular visits to parents or loved ones (weekly or monthly, by agreement)
  • Quick check of overall well‑being and home safety
  • Groceries, meals, or medications from a pre‑approved list
  • Optional video check‑ins when requested
  • Help organizing birthdays, holidays, and small surprises
  • Short written update after each visit with notes and next steps
  • Visit scope and frequency are agreed in advance

Note: By request only; no medical care or medical decisions

Property oversight

Property Oversight & Care

Routine checks, maintenance coordination, and clear reporting so your property stays safe while you are away.

  • Regular property inspection (apartment or house) with photos and a short report
  • Seasonal checks (summer/winter – water, electricity, ventilation)
  • Coordination with vetted partners for cleaning and maintenance
  • Before‑and‑after photos of completed work
  • Preparing the property for owner arrival, rental, or sale

Note: Physical work is handled by partners; we organize, coordinate, and oversee.

Financial care

Bill Payments & Financial Obligations

On‑time bill payments with confirmations and a tidy digital archive. You stay in control without the admin load.

  • Payment of utility bills (electricity, water, heating, internet, phone) by request
  • Tracking payment deadlines and sending reminders
  • Verification that bills are paid and archived
  • Monthly summary report of completed payments
  • Digital archive of bills and confirmations
  • All payments are made directly to institutions.

Note: We do not manage personal funds or hold cash.

Travel logistics

Transport Coordination

Reliable transport coordination with live updates and confirmation when the trip is complete.

  • Airport pickup and drop‑off coordination
  • Taxi or private transport reservations
  • Rent‑a‑car coordination and bookings
  • Flight monitoring and schedule adjustments
  • Confirmation that the service was completed

Note: Service may be delivered directly or via partners, depending on location.

Lifestyle concierge

Gifts & Special Occasions

Thoughtful gifting with local coordination, on‑time delivery, and clear confirmation.

  • Gift purchases based on your preferences and budget
  • Delivery of flowers, cakes, and gifts to a chosen address
  • Organizing small surprises for family or friends
  • Annual gift plan with reminders for important dates

Documents & mail

Mail & Document Handling

Mail intake, scanning, and forwarding with secure storage and quick digital access.

  • Receive and securely store standard mail and official correspondence
  • Scan documents and deliver them digitally
  • Label, categorize, and organize documents
  • Coordinate sending by post or courier
  • Arrange translation and notarization via authorized partners

Note: Registered mail pickup requires legal authorization where applicable.

Move coordination

Help With Moves & Deliveries

Move and delivery coordination with a clear plan, reliable partners, and regular updates.

  • Coordination with moving and courier companies
  • Organization of item and package deliveries
  • Process oversight and client communication
  • Final report after service completion

Note: Physical work is handled by partners; liability rests with the executing company.

Memorial care

Gravesite Care

Discreet memorial care with regular visits, respectful upkeep, and clear confirmation.

  • Visits and basic maintenance of gravesites
  • Cleaning and tidying
  • Delivery of flowers, candles, and wreaths
  • Annual or semi‑annual maintenance plans
  • Discreet communication and photo proof by agreement

Coming soon

Vehicles & Registration

In development

Coordination for registration, inspection, and servicing with clear documentation and updates.

  • Coordination for registration and technical inspection
  • Coordination for servicing and maintenance
  • Seasonal vehicle preparation

Note: This service will be available soon.

Custom requests

Custom Service Requests

Flexible, on‑demand help with a clear plan, one coordinator, and steady updates.

  • Share your request and any deadlines
  • We review feasibility and propose a clear plan
  • A dedicated coordinator keeps you updated

General disclaimer

The company provides organizational, coordination, and oversight services, as well as direct execution of certain low-risk activities, according to pre-agreed client terms. The company does not offer medical, legal, or other licensed professional services and assumes no responsibility for actions, decisions, or outcomes of third parties, partner companies, or institutions.

Client support

Contact us

Share your request and we will reply within 24 hours.

Briefly about your situation

Fill in the fields and we will respond with a clear proposal for the next steps.

Address

Ul. Skopje 1, Skopje, 1000, MK

Your details are kept confidential.

Every request is reviewed carefully.

You will know exactly who you are communicating with from the start.

We answer every message — usually within 1–2 business days.

Diaspora services | Family, property, bills & documents