Our services

Below is the full overview of the services we coordinate for family, property, and everyday needs.

Our services

Family support

Family care

Regular visits and practical support for loved ones with timely reports.

  • Regular visits to senior family members (weekly or monthly, by agreement)
  • Visual check of overall condition and home safety
  • Delivery of groceries, meals, and medication from a pre-approved list
  • On-demand video check-ins with the family
  • Organizing birthdays, holidays, and small family surprises
  • Short written report after each visit (what was done and notes)
  • Visit frequency and scope are agreed in advance.

Note: Service is provided only by client request and does not include medical care or decisions.

→ Request a tailored quote

Property oversight

Property & estates

Regular inspections, coordination, and oversight with photo reports.

  • Regular property inspection (apartment or house) with photos and short report
  • Seasonal checks (summer/winter – water, electricity, ventilation)
  • Coordination with vetted partner companies for cleaning and maintenance
  • Before-and-after photo documentation of completed activities
  • Preparing the property for owner arrival, rental, or sale

Note: Physical work is done by third-party partners; we handle organization, coordination, and oversight.

→ Request a tailored quote

Financial care

Bills & finances

Payment and tracking of bills with clear records and reports.

  • Payment of utility bills (electricity, water, heating, internet, phone) by client request
  • Tracking payment deadlines and timely reminders
  • Verification that bills are paid and archived
  • Monthly summary report of completed payments
  • Digital archive of all bills and confirmations
  • All payments are made directly to institutions.

Note: The company does not manage personal funds and does not hold cash.

→ Request a tailored quote

Travel logistics

Transport coordination & logistics

Transport planning with bookings, flight tracking, and confirmations.

  • Airport pickup and drop-off coordination
  • Taxi or private transport reservations
  • Coordination and booking of rent-a-car vehicles
  • Flight monitoring and schedule adjustments as needed
  • Confirmation that the service was completed successfully

Note: Depending on location and terms, service may be delivered directly or coordinated via partners.

→ Request a tailored quote

Lifestyle concierge

Gifting & special occasions

Gifts and surprises aligned with your budget and delivered on time.

  • Gift purchases based on client preference and budget
  • Delivery of flowers, cakes, and gifts to a specified address
  • Organizing small surprises for family or friends
  • Annual gift plan with reminders for important dates
→ Request a tailored quote

Documents & mail

Correspondence & document processing

Secure handling of mail and digital document processing.

  • Receive and securely store standard mail and official correspondence
  • Scan documents and deliver them digitally to the client
  • Label, categorize, and organize documents
  • Coordinate document sending by post or courier
  • Arrange translation and notarization via authorized partners

Note: Service does not include pickup of registered mail or shipments requiring personal ID unless legally permitted.

→ Request a tailored quote

Move coordination

Moves & deliveries (coordination)

Coordination and oversight of moves and deliveries with clear communication.

  • Coordination with moving and courier companies
  • Organization of item and package deliveries
  • Process oversight and client communication
  • Final report after service completion

Note: The company does not perform physical moves and is not liable for item damage. Responsibility lies with third-party executors.

→ Request a tailored quote

Memorial care

Cemetery & memorial care

Discreet care for memorial sites with proof of service.

  • Visits and basic maintenance of gravesites
  • Cleaning and tidying
  • Delivery of flowers, candles, and wreaths
  • Annual or semi-annual maintenance plans
  • Discreet communication and photo proof of service
→ Request a tailored quote

Coming soon

Vehicles

In development

Coordination for registration, service, and seasonal preparation. Launching soon.

  • Coordination for registration and technical inspection
  • Coordination for servicing and maintenance
  • Seasonal vehicle preparation

Note: This service will be available in the upcoming period.

→ Request a tailored quote

Custom requests

Need something else?

If you don't see your exact need listed, tell us what you have in mind and we'll do our best to make it happen.

  • Share your request and any deadlines
  • We review feasibility and propose a clear plan
  • A dedicated coordinator keeps you updated
→ Request a tailored quote

General disclaimer

The company provides organizational, coordination, and oversight services, as well as direct execution of certain low-risk activities, according to pre-agreed client terms. The company does not offer medical, legal, or other licensed professional services and assumes no responsibility for actions, decisions, or outcomes of third parties, partner companies, or institutions.

Client support

Contact us

Share your request and we will reply within 24 hours.

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Ul. Skopje

Your details are kept confidential.

Every request is reviewed carefully.

You will know exactly who you are communicating with from the start.

We answer every message — usually within 1–2 business days.

Diaspora services | Family, property, bills & documents