Questions we get most often

Short, clear answers on how we work and what you can expect.

Help desk

Share your situation and we will propose the next steps.

Ask something specific
Which cities are the services available in?+

At the moment, services are available in Skopje. We are working on expanding to other cities.

Who are these services for?+

The services are for people living abroad who have obligations in North Macedonia that are difficult to resolve remotely.

How do I get started?+

Simply contact us, briefly explain your situation, and you will receive a proposal for the next steps.

Do I have to choose a package?+

No. Packages are recommended combinations, but services can always be tailored to your specific needs.

Are prices fixed?+

No. Prices are determined individually and depend on scope, location, and service frequency.

How do I know the service was completed?+

After each activity you receive a clear written, photo, or video report, depending on the service.

Are all services delivered directly?+

Some activities are handled directly, while others use coordination with vetted partners. The process is always supervised and documented.

How quickly will I get a response?+

Every request is reviewed promptly, and active services receive priority, clear communication.

Can I change or upgrade the agreement?+

Yes. Services are flexible and can be changed or upgraded at any time by agreement.

Do you offer medical or legal help?+

No. We do not provide medical, legal, or other licensed professional services.

Client support

Contact us

Share your request and we will reply within 24 hours.

Briefly about your situation

Fill in the fields and we will respond with a clear proposal for the next steps.

Ul. Skopje

Your details are kept confidential.

Every request is reviewed carefully.

You will know exactly who you are communicating with from the start.

We answer every message — usually within 1–2 business days.

FAQ | How our diaspora services work